Telehealth Partnership Launched in Northern NSW

Telehealth Partnership Launched in Northern NSW

Northern NSW residents living with a chronic illness will be given the opportunity to boost their independence and monitor their condition thanks to a new partnership between Feros Care and the Northern NSW Local Health District (NNSWLHD).

Feros Care, an innovative aged care service in northern NSW, is set to take their telehealth expertise into the homes of people living with diabetes, and cardiac or respiratory disease.

Feros Care CEO Jennene Buckley said the partnership is an excellent opportunity for the organisation to work with the NNSWLHD in determining the benefits of telehealth monitoring of individuals of any age.

“Feros Care currently offers telehealth technology to seniors wanting to remain in their homes. This will be a great opportunity for other people in the community to use the technology and enhance the way they manage their chronic disease,” Ms Buckley said.

“Up to 15 people at any one time in the Tweed and Murwillumbah areas will be part of the trial service between now and December 2011, using the monitoring system for six to eight weeks. Each home will be set up with Telehealth equipment which may include a blood pressure monitor, finger pulse oximeter, thermometer, weighing scales, and a glucose monitor, dependent on the individual’s needs.

“Our trained telehealth nurses will liaise with the individual to help assess their general wellbeing and vital signs from the comfort of their own home, and will work in collaboration with the patient’s GP,” said Ms Buckley.

The Telehealth service will help individuals better understand their condition, recognise changes or issues earlier, reduce their anxiety associated with their illness, and importantly, increase their confidence to remain active and independent.

Feros Care was one of the first aged care services in Australia to use Telehealth technologies in the homes of senior residents. Their pilot study, Telehealthcare – Supporting People to Live  Safely and Independently at Home: An Australian Pilot Program, found that 44% of clients felt a decreased need for routine GP visits, while 69% stated they were now less concerned about the daily severity of their chronic condition. Encouragingly, 80% of participants said the technology allowed them to be more independent (read more about the report at

Northern NSW Local Health District (NNSWLHD) Chief Executive, Chris Crawford said the NNSWLHD welcomes the opportunity to be part of this exciting new innovation that will provide telehealth assistance to people with chronic diseases who live at home.

Selection of participants in the Telehealth Monitoring Services Pilot Program will be made through the NNSWLHD.


Feros Care’s LifeLink service will host a Smart Home Technology Workshop in Brisbane today Mon 27 June 2011

Media are invited to view technology demonstrations at 1pm

CEO Jennene Buckley will also be available for interview

Location: Australian Catholic University (see Reception for room IB20), 1100 Nudgee Rd, Banyo

For more information or to coordinate an interview, please contact Feros Care’s Media Manager Jacinta Rose

M 0422 442 092           0422 442 092 / 07 5669 0555 / 07 5669 0555      [email protected]

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